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Parts Interpreter


We have a great opportunity for a highly motivated and customer focused Parts Interpreter at our Laverton branch. 




Reporting into the Parts Manager, you will be responsible for providing first class customer service, parts interpretation and sales to both internal and external customers.


The main responsibilities of this position will include:

  • Processing parts orders and locating of parts for both internal & external customers.
  • Providing an outstanding level of customer service to all of our customers.
  • Ensuring company accounts receivable policies are adhered to in relation to parts sales transactions.
  • Assist in the operation and cleanliness of display areas at the branch.
  • Participation in an after-hours ‘on-call’ roster for emergency parts supply and a Saturday morning duty roster.



To be considered for this role you will have the following skills, experience & attributes:

  • Experience in a customer service position in a fast-paced environment.
  • Mechanical knowledge will be a nice to have, a background in automotive would be highly regarded.
  • Exceptional communication skills: a positive and enthusiastic attitude.
  • Strong computer skills with experience using multiple databases.
  • Excellent organisational skills with the ability to handle several tasks simultaneously.
  • Knowledge of Caterpillar products (nice to have but not essential). 

This position does work on a week to week rotating roster, commencing from a 7am – 12pm starting time.  You will also be required to work on the Saturday roster every 4 weeks.


If you would like to have a confidential chat about the position, please call Stella in the Talent Acquisition Team on (03) 9566 0959.  APPLY TODAY!

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