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Parts Advisor / Interpreter
We have an exciting opportunity for an experienced Parts Interpreter to join our hard working and motivated team in Clayton.
ABOUT THE ROLE
Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements.
This is a full time, permanent position offering stability and growth. Reporting directly into the Parts Manager you will work Monday to Friday on a rotating roster and be required to participate in a Saturday morning roster with some after-hours support (shared between the team).
What a day as a Parts Interpreter will look like:
Locating of Cat parts for customers and technicians
Dealing with front counter enquiries, both face to face and over the phone
Following up and actioning outstanding jobs related to parts inquiries and customer concerns
System based parts interpreting using a variety of digital and print resources
Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
Assisting with the operation of display areas and stock cleanliness
You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist.
You will ideally have the following skills, experience and attributes:
Mechanical knowledge and a background in earthmoving and/or automotive
Exceptional communication skills with a positive and enthusiastic attitude
Proficient in Microsoft applications
Experience working on different kinds of systems/databases
Excellent organisational skills with the ability to handle multiple tasks
Knowledge of Caterpillar products (preferred but not essential)
Why work with us?
Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.
You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.
We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more!
Want to know more?
Call Stella from our Talent Acquisition Team on 03 9566 0959 with any questions.
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