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We have an exciting opportunity for an experienced Parts Interpreter to join our hard working and motivated team in Wodonga. ABOUT THE ROLE Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements. This is a full time, permanent position offering stability and growth. Reporting to the Parts Supervisor you will work on a 5 x 2 roster. What a day as a Parts Interpreter will look like: - Locating of Cat parts for customers and Technicians
- Dealing with front counter enquiries, both face to face and over the phone
- Following up and actioning outstanding jobs related to parts inquiries and customer concerns
- System based parts interpreting using a variety of digital and print resources
- Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
- Assisting with the operation of display areas and stock cleanliness
ABOUT YOU You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist. To be successful in this role you will require the following skills and attributes: - Mechanical knowledge and a background in earthmoving and/or automotive
- Exceptional communication skills with a positive and enthusiastic attitude
- Proficient in Microsoft applications
- Experience working on different kinds of systems/databases
- Excellent organisational skills with the ability to handle multiple tasks
- Knowledge of Caterpillar products (preferred but not essential)
You will be surrounded by like-minded professionals that are passionate about William Adams values: Integrity - The Power of Honesty Excellence - The Power of Quality Teamwork - The Power of Working Together Commitment - The Power of Responsibility Sustainability - The Power of Endurance Want to know more? Call Stella from our Talent Acquisition Team on 03 9566 0959 with any questions. |
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