We are seeking a qualified Field Service Auto-Electrician/Technology Specialist to work as part of our busy Burnie branch on a 4 x 3 roster.

ABOUT THE ROLE  

Reporting to the Service Manager, you will be responsible for providing expert advice and support and also coordinating assigned tradesmen, apprentices, trades assistants and contract labour.

This role provides customer satisfaction and value for money in the repair and maintenance of technology equipment, this includes same day breakdowns along with scheduled installations, maintenance and repairs. 

Key responsibilities of this role include:

• Managing/Maintaining technology related to WIP to comply with company KPI
• Developing/growing technology service support offerings from the Burnie branch
• Providing exceptional customer experience for technology product service and repairs
• Troubleshooting and repair of machines technology systems when requires
• Completion of all required paperwork accurately and effectively
• Providing quality customer service at all times

ABOUT YOU 

To be considered for this role you will have the following skills, experience & attributes:

• Trade Certificate in Automotive Electrical Fitting or equivalent
• Air Conditioning ARC accreditation
• Current drivers licence
• Previous experience diagnosing of Cat machinery
• Experience in Cat electrical and laptop diagnosis (highly desirable)
• A strong commitment to safety, health & environment procedures
• Strong attention to detail and desire to get the job done without short cuts

WHAT IS ON OFFER?...

• A base rate between $40 - $47 per hour (dependent skill level) + leave loading + tool allowance + super
• Uniforms (laundered) + PPE
• Cat parts store discount
• Ongoing training & development
• Relocation assistance up to $5000 for eligible candidates
• Career progression opportunities
• Trade upgrade opportunities
• Employee Assistance Program
• Employee Referral Program – refer a mate & receive up to $1000
• Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
• Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more!

If you have the drive and ambition to progress, this could be the start to a long-term career at William Adams.

Want to know more?

Call our Talent Acquisition Team on 03 9566 0959 with any questions.