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Service Team Leader - CAT Rental
Laverton, VIC
  • Career advancement: Ongoing technical and managerial training means you can have an exciting and fulfilling career.
  • Pride in what you do: You're helping maintain equipment that has an impact on your community.
  • High-tech machines: You'll have the opportunity to work on the most advanced and powerful machines and equipment on Earth.





Reporting to the Branch Manager - CAT Rental, you will be a hands on leader who will thrive in taking accountability for supervising, coaching and developing our busy Laverton Rental Workshop team.


Key responsibilities of this role are to:


  • Effectively manage the delivery of customer service, flow of workshop and yard areas
  • Ensure equipment is run up and repaired on time to meet customers’ needs
  • Maintain excellent equipment and branch presentation to meet company standards
  • Foster a positive environment for all ensuring strong team engagement
  • Ensure the teams skills and training needs are identified and planned
  • Maintain a safe workplace (including contamination control) for all and promote a safety culture




To be considered for this role you will have the following skills, experience and attributes:


Essential requirements:

  • Highly motivated with a strong customer focus
  • Excellent verbal and written communication skills
  • Demonstrated leadership and coaching skills
  • Trade qualifications suitable to the position
  • Working knowledge of parts and service systems


Desirable requirements:

  • Previous experience working with Caterpillar machinery and attachments
  • High risk Licence - Dogging and Forklift
  • Good Microsoft Office computer skills
  • Current Australian Drivers Licence




Working at William Adams offers you the chance to work for a market leader offering quality products and services. Being the Victoria and Tasmania Caterpillar dealership since 1926, when you join the 600+ people employed by William Adams you are joining the 200,000 global Caterpillar family employees.


In addition to earthmoving equipment distribution and product support, William Adams also supplies Caterpillar products and service to the construction, mining, quarrying and agricultural markets. William Adams also rents equipment in this territory via the CAT Rental StoreTM operation.


You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity - The Power of Honesty
Excellence - The Power of Quality
Teamwork - The Power of Working Together
Commitment - The Power of Responsibility
Sustainability - The Power of Endurance


If you are up for a new challenge, looking to advance your career and enjoy working with people who are proud to represent a globally recognised brand, this is the role for you!


Please note: you must be an Australian citizen or permanent resident to apply.




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