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Field Service Technician at William Adams
Field Service Technician
Power Systems - Metro Area
Career advancement: Ongoing technical and managerial training means you can have an exciting and fulfilling career.
Pride in what you do: You're helping maintain equipment that has an impact on your community.
High-tech machines: You'll have the opportunity to work on the most advanced and powerful machines and equipment on Earth.
Team environment: Work with an inclusive and supportive Team that values your input and skill set.
A full time position is available for a Field Service Technician in our Power Systems department based in Clayton.
ABOUT THE ROLE
The position offers the opportunity to join an area of the business primarily focussed on supporting diesel and gas powered engines operating in power generation, industrial, petroleum and marine applications. You will also need the skills and capability to work within the broader Field Service team to support CAT Earthmoving machines in the field environment when required.
Key responsibilities of this role include:
Carrying out same day field service, repairs and maintenance of Industrial engines, earthmoving machines and other industrial equipment
Completing all job relevant paperwork, including Take 5’s, JSEA’s, time sheets, service reports, test sheets, parts returns, warranty, SOS labels, and other relevant documents as required
Providing quality customer service at all times, and being the focal point for customer queries when required
Compliance with all customer safety requirements when working at customer premises
To be considered for this role we are looking for the following skills, experience & attributes:
Mechanical trade qualification with experience in fault diagnosis, maintenance and repair.
Strong industrial engine and earth moving maintenance experience
Highly developed communication and customer liaison skills
Sound conflict resolution, problem solving and interpersonal skills
Dedicated commitment to safety and quality work practices
You must also be willing to undertake specialist training to support CAT products in offshore applications and carry out basic electrical repairs. You will be a front line company representative and are expected to uphold a professional image at all times, provide the highest level of service to our customers, work overtime, participate in our on-call roster and attend to after hour emergency call-outs when required.
WILLIAM ADAMS VALUES
You will be surrounded by like-minded professionals that are passionate about William Adams values: