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Product Support Sales Representative
South Eastern VIC Region
  • Career advancement: Ongoing technical training means you can have an exciting and fulfilling career.
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands.
  • Team environment: Work with an inclusive and supportive team that values your input and skill set.

William Adams has a great opportunity for a highly motivated and customer focused Product Support Sales Representative (PSSR) covering South Eastern VIC Region.




Reporting to the Sales Manager - Product Support and primarily based from our Traralgon facility, servicing the South East Victoria region, you will be the key contact for parts and service sales. This is an exciting opportunity for a technically minded, energetic individual with a flair for sales to take the next step in their career.


Key responsibilities of this role include:

  • The Customer - growing relationships with an ever-expanding customer base
  • Providing technical support and liaising with Service, Parts, NEQ Sales and Finance departments to drive customer satisfaction and loyalty
  • Creating a positive, value added perception that will differentiate William Adams from the competition.



To be considered for this role we are looking for the following skills, experience & attributes:

 Essential requirements:

  • Excellent communication and technical skills
  • Ability to build relationships with customers with a commitment to deliver superior customer service
  • Previous exposure within the heavy earthmoving and mining industry from a technical and sales perspective
  • Must be self motivated, reliant and a proven team player

You will also ideally have an earthmoving industry background in parts or service and a sound knowledge of Caterpillar products (including Caterpillar software and service systems).   




You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance






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