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Product Support Sales Representative
Metro Victoria
  • Career advancement: Ongoing technical training means you can have an exciting and fulfilling career.
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands.
  • Team environment: Work with an inclusive and supportive team that values your input and skill set.

William Adams has a great opportunity for a highly motivated and customer focused Product Support Sales Representative (PSSR) covering the Victoria metro region.





Reporting to the Sales Manager - Product Support and primarily based from our Clayton facility, you will be the key contact for parts and service sales. This is an exciting opportunity for a technically minded, energetic individual with a flair for sales to take the next step in their career.


Key responsibilities of this role include:

  • Achieving parts and service sales targets
  • Customer coverage - growing relationships with an ever-expanding customer base
  • Implementing parts and service marketing programs
  • Providing technical support and liaising with Service, Parts, NEQ Sales and Finance departments to drive customer satisfaction and loyalty
  • Comply with all company safety, health & environment procedures
  • Maintaining a high level of presentation standards




To be considered for this role we are looking for the following skills, experience & attributes:


 Essential requirements:

  • 2 years experience in a similar role
  • Excellent communication and technical skills
  • Ability to build relationships with customers with a commitment to deliver superior customer service
  • A strong commitment to safety, health & environment procedures

The successful candidate will also ideally have an earthmoving industry background in parts or service and a sound knowledge of Caterpillar products (including Caterpillar software and service systems).   




You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance






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