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Equipment Service Specialist (7x7 roster)
Clayton, Vic
  • Get a foot into the Earth-moving Industry
  • No Trade Required
  • Family Friendly Shift Patterns Available




Our Field Service team currently have a vacancy for highly motivated and customer focused Equipment Service Specialist based out of our Clayton facility. This position offers the opportunity to join an exciting part of the business and gain experience servicing a variety of mobile plant and equipment (predominantly CATERPILLAR Equipment).


This is a great opportunity to learn the ropes with the potential to progress your career into a Field Service Technical role down the track…


The position is a 7 on, 7 off roster meaning you conduct 7 consecutive 12 hours shifts (usually 6am to 6pm)  followed by 7 days off (a week off every 2 weeks anyone...?!!)


In return you will receive a competitive hourly rate, mobile phone and laptop and work out of a fully equipped mobile truck or van based out of and supported by our Clayton Field Service team.



Your main responsibilities will include:

  • Carrying out high quality preventative maintenance servicing, routine inspections and minor repairs on customer equipment in the field
  • Completing required paperwork accurately and effectively (E.g. service reports and CAT inspect forms, time sheets, repair sheets, expense vouchers, etc.)
  • Providing quality customer service at all times
  • Minimising machine downtime and maximising productivity.


As a representative of the company, you will be the customer’s eyes and ears and be able to spot and report on emerging problems with the machines you attend for preventative maintenance servicing.





To be considered for this role, you must possess the following skills/experience:

  • A strong customer service background
  • Trade qualified (technician / mechanic / fitter) – preferred but not essential
  • Mid-Rigid license (don’t have one? We can help you and reimburse costs – conditions may apply)
  • Experience in servicing and / or repairing of automotive and / or earthmoving equipment or similar
  • Highly developed communication and customer liaison skills
  • Self-motivated and team orientated
  • Proven ability to work unsupervised

This is a fast paced autonomous role which will suit someone who enjoys the challenge of customer service and sees a future working and furthering their career with a professional Caterpillar Dealer.





You will be surrounded by like-minded professionals that are passionate about William Adams values:


Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance



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