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Product Support Claims Administrator
Clayton, VIC
  • Career advancement: Ongoing technical training means you can have an exciting and fulfilling career.
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands.
  • Team environment: Work with an inclusive and supportive team that values your input and skill set.

ABOUT THE ROLE  

 

Our Product Support Team at the Clayton branch is seeking a confident and collaborative individual to take on the position of Product Support Claims Administrator.  You will be responsible for managing and maintaining all Caterpillar national and local customer and product support programs. 

 

Key responsibilities of this role include:

  • Submit all company program claims 
  • Provide accurate and timely reporting 
  • Provide support to the Product Support Sales Manager
  • Maintain monthly Product Support commission master file  

ABOUT YOU 

 

You will have a professional and positive attitude and be committed to making our customers experience a positive interaction each time they do business with us.   

 

To be considered for this role we are looking for the following skills, experience & attributes:

  • Strong computer literacy
  • Commercially astute with ability to identify customer needs and respond accordingly
  • Previous accounting and analytical skills desired
  • Mechanical aptitude and knowledge of Caterpillar product range would be advantageous

ABOUT WILLIAM ADAMS 

 

Working at William Adams offers you the chance to work for a market leader offering quality products and services. Being the Victoria and Tasmania Caterpillar dealership since 1926, when you join the 600+ people employed by William Adams you are joining the 200,000 global Caterpillar family employees.

 

In addition to earthmoving equipment distribution and product support, William Adams also supplies Caterpillar products and service to the construction, mining, quarrying and agricultural markets. William Adams also rents equipment in this territory via the CAT Rental StoreTM operation. 

 

You will be surrounded by like-minded professionals that are passionate about William Adams values:

 

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance
 

 

If you are up for a new challenge, looking to advance your career and enjoy working with people who are proud to represent a globally recognised brand, this is the role for you!

 

Please note: you must be an Australian citizen or permanent resident to apply. 

 

APPLY NOW!

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