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Product Support Claims Administrator at William Adams
Product Support Claims Administrator
Career advancement: Ongoing technical training means you can have an exciting and fulfilling career.
Pride in what you do: You will be working with one of the top 100 globally recognised brands.
Team environment: Work with an inclusive and supportive team that values your input and skill set.
ABOUT THE ROLE
Our Product Support Team at the Clayton branch is seeking a confident and collaborative individual to take on the position of Product Support Claims Administrator. You will be responsible for managing and maintaining all Caterpillar national and local customer and product support programs.
Key responsibilities of this role include:
Submit all company program claims
Provide accurate and timely reporting
Provide support to the Product Support Sales Manager
Maintain monthly Product Support commission master file
You will have a professional and positive attitude and be committed to making our customers experience a positive interaction each time they do business with us.
To be considered for this role we are looking for the following skills, experience & attributes:
Strong computer literacy
Commercially astute with ability to identify customer needs and respond accordingly
Previous accounting and analytical skills desired
Mechanical aptitude and knowledge of Caterpillar product range would be advantageous
ABOUT WILLIAM ADAMS
Working at William Adams offers you the chance to work for a market leader offering quality products and services. Being the Victoria and Tasmania Caterpillar dealership since 1926, when you join the 600+ people employed by William Adams you are joining the 200,000 global Caterpillar family employees.
In addition to earthmoving equipment distribution and product support, William Adams also supplies Caterpillar products and service to the construction, mining, quarrying and agricultural markets. William Adams also rents equipment in this territory via the CAT Rental StoreTM operation.
You will be surrounded by like-minded professionals that are passionate about William Adams values:
Integrity - The Power of Honesty Excellence - The Power of Quality Teamwork - The Power of Working Together Commitment - The Power of Responsibility Sustainability - The Power of Endurance
If you are up for a new challenge, looking to advance your career and enjoy working with people who are proud to represent a globally recognised brand, this is the role for you!
Please note: you must be an Australian citizen or permanent resident to apply.