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Product Support Claims Administrator
Clayton, VIC
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands.
  • Team environment: Work with an inclusive and supportive team that values your input and skill set.



Our Product Support Team at the Clayton branch is seeking a confident and collaborative individual to take on the position of Product Support Claims Administrator.  You will be responsible for managing and maintaining all Caterpillar national and local customer and product support programs. 


Key responsibilities of this role include:

  • Submit all company program claims 
  • Provide accurate and timely reporting 
  • Provide support to the Product Support Sales Manager
  • Maintain monthly Product Support commission master file  



You will have a professional and positive attitude and be committed to making our customers experience a positive interaction each time they do business with us.   


To be considered for this role we are looking for the following skills, experience & attributes:

  • Strong computer literacy
  • Commercially astute with ability to identify customer needs and respond accordingly
  • Previous accounting and analytical skills desired
  • Mechanical aptitude and knowledge of Caterpillar product range would be advantageous


You will be surrounded by like-minded professionals that are passionate about William Adams values:


Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance


If you are up for a new challenge, looking to advance your career and enjoy working with people who are proud to represent a globally recognised brand, this is the role for you!




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