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Equipment Service Specialist (4x4 Roster)
  • High-tech machines: You'll have the opportunity to work on the most advanced and powerful machines and equipment on Earth.
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands – Caterpillar
  • Team environment: Work with an inclusive and supportive leadership team that values your input and skill set

Our Field Service team currently have a vacancy for highly motivated and customer focused Equipment Service Specialist based out of our Traralgon Branch. 




This position offers the opportunity to join an exciting part of the business and gain experience servicing a variety of mobile plant and equipment (predominantly Caterpillar Equipment). 


This is a great opportunity to learn the ropes with the potential to progress your career into a Field Service Technical role down the track.


The position is a 4 on, 4 off roster meaning you conduct 4 consecutive 12 hours shifts (usually 6am to 6pm)  followed by 4 days off.


In return you will receive a competitive hourly rate, mobile phone and laptop and work out of a fully equipped mobile truck or van based out of and supported by our Traralgon Field Service team.


Key responsibilities of this role include:

  • Carrying out high quality preventative maintenance servicing, routine inspections and minor repairs on customer equipment in the field
  • Completing required paperwork accurately and effectively (E.g. service reports and CAT inspect forms, time sheets, repair sheets, expense vouchers, etc.)
  • Providing quality customer service at all times
  • Minimising machine downtime and maximising productivity. 



This is a fast paced autonomous role which will suit someone who enjoys the challenge of customer service and sees a future working and furthering their career with a professional Caterpillar Dealer.


To be considered for this role we are looking for the following skills, experience & attributes:

  • Experience in servicing and / or repairing of automotive and / or earthmoving equipment or similar
  • Current drivers licence and Mid-Rigid license 
  • A strong customer service background
  • Trade qualified (technician / mechanic / fitter) – preferred but not essential
  • A strong commitment to safety, health & environment procedures

Our people are the heart and soul of William Adams, we pride ourselves on a progressive, professional and rewarding environment, which is built on our values:


Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance



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