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Metro Field Service Supervisor
Clayton, VIC
  • Pride in what you do: You will be working with one of the top 100 globally recognised brands
  • Team environment: Work with an inclusive and supportive leadership team that values your input and skill set
  • Career advancement: Ongoing training means you can have an exciting and fulfilling career 



We are seeking a highly motivated and customer focused Service Supervisor to work a 7 x7 roster in our Metro Field Service team.


Based at our Clayton branch, you will have a strong operations background, excellent interpersonal and leadership skills, with a sound knowledge of the earthmoving industry.  

Reporting to the Metro Field Service Manager, your key responsibilities will include:

  • To safely lead a large and expanding team of field service technicians, service persons and administrators
  • Provide exceptional customer service around scheduling, reporting on repair progress and pricing requirements
  • Ensure collaboration between all William Adams departments
  • Identify and develop continuous improvement initiatives



You will inspire, coach, train and mentor and always be willing to “get your hands dirty” as needed.

To be considered for this role we are looking for the following

  • At least 2 years’ experience in a similar leadership role
  • Strong mechanical aptitude, Diesel Mechanic qualifications preferred but not essential
  • Proven conflict resolution, problem solving and interpersonal skills
  • Dedicated commitment to safety and quality work practices. 

Our people are the heart and soul of William Adams; we pride ourselves on a progressive, professional and rewarding environment, which is built on our values:


Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance




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