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Service Quoting Coordinator
Melbourne, VIC


  • Team environment: Work with an inclusive and supportive team that values your input and skill set
  • Career advancement: Ongoing technical training means you can have an exciting and fulfilling career
  • Work close to home: Nobody likes public transport or city traffic, plus we have free on-site parking. It’s a work life balance thing!




Here is your opportunity to join William Adams CAT in this newly created Service Quoting Coordinator role! This is a key role - assisting the centralised quoting team to provide timely and accurate quotes to our valued customers and taking ownership of the entire service quoting process!


Reporting to the Product Support Manager, daily responsibilities will include the following:

  • Provide accurate and efficient quotes to customers ensuring market competitiveness and optimum customer satisfaction
  • Provide primary support to internal teams on certified rebuilds and major projects
  • Help drive greater efficiency in our service departments by providing information around average repair times or average parts pricing for similar work – doing this quickly and accurately
  • Assist the Product Support Manager with report writing around: standard job usage, quote variance, wins/losses and process adherence.




In order to be considered for this role you will require the following:

  • Mechanically minded (ideally trade qualified in Heavy Plant and Diesel Equipment)
  • Experience in a customer facing role (ideally a Service Coordinator, Service Supervisor or Team Leader).
  • Intermediate to Advanced computer skills
  • Excellent verbal and written communication
  • Strong time management skills
  • Ability to multi task
  • A proactive and helpful approach to tasks


On offer is an attractive remuneration package, supportive team culture, career development opportunities and the chance to work with an absolute leader in the industry. Location is flexible - we have a number of branches including: Clayton, Laverton, Traralgon, and Geelong so we are willing to discuss this with you!



We pride ourselves on a progressive, professional and rewarding environment, which is built on our values:

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance



Come and join a company that is like one big extended family!




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