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Equipment Services Planner
Clayton VIC, Australia



We have an exciting opportunity for a highly motivated and professional individual to join the Field Service team in the role of Equipment Services Vehicle Planner based at our Clayton branch.


This position will suit a highly organised and motivated professional person looking to provide outstanding customer service through advanced administration and communication skills.

Working with a great team, you will be reporting directly to the Metro Group Field Supervisor and be responsible for maintaining customer coordination and information around our Equipment Services Vehicle planning.


Key responsibilities of the role are: 

  • Respond to incoming customer calls and requests for PM servicing
  • Confirm bookings for PM servicing and update customers
  • Schedule and update labour and vehicle resources for booked PM servicing
  • Communicate planned services to technicians and lube truck operators
  • Order parts and miscellaneous for PM servicing / work orders
  • Maintains general documentation associated with Service Work Orders.
  • Administers Work Order Job Reports.



To be successful in this role, you will need to possess the following skills and experience:

  • Good verbal and written communication skills
  • Previous experience in a mechanical trade is highly regarded
  • Intermediate Computer Skills
  • Ability to handle a number of tasks simultaneously.
  • Detailed conscious approach.


You will be surrounded by like-minded professionals that are passionate about William Adams values:


Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance



Our people are the heart and soul of William Adams, we pride ourselves on a progressive, professional and rewarding environment, which is built on our values:




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