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Field Service Coordinator
Burnie, TAS

 

  • Pride in what you do: You will be working with one of the top 100 globally recognised brands and the oldest Caterpillar dealership in Australia
  • Team environment: Work with an inclusive and supportive team that values your input and skill set
  • Career advancement: Ongoing technical training means you can have an exciting and fulfilling career

ABOUT THE ROLE  

 

Our Burnie branch is seeking a customer focused and highly motivated individual to take on the busy role of Field Service Coordinator. 

 

Reporting to the Service Manager, this pivotal position will be focused on driving daily and monthly key performance objectives to ensure that we surpass the customers’ expectations.

 

 

Key responsibilities of this role include:

  • Coordinating the day to day customer work in progress
  • Owning the customer contact for all jobs from start to finish, to achieve customer satisfaction and return for the company
  • Coordinate after-hours breakdown support
  • Driving daily and monthly key performance objectives

ABOUT YOU 

 

In order to be considered for this role you will require the following:

  • Highly developed time management and communication skills
  • The drive and passion to deliver first class customer service
  • Knowledge of Caterpillar systems (desired but not essential)
  • Strong mechanical background
  • Ability to diagnose and understand equipment faults 
  • Intermediate to advanced computer skills using Microsoft Office suite 
  • A strong commitment to safety, health & environment procedures

You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance
 

 

 

Our people are the heart and soul of William Adams, we pride ourselves on a progressive, professional and rewarding environment, which is built on our values:

 

 

APPLY TODAY!

 

 

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