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Training Administrator
Clayton VIC, Australia


We are looking for a passionate and energetic Training Administrator to join our Clayton Learning and Development team on a full time basis reporting to the Business Manager of Training.


You will join a strong brand and deliver exceptional training administration support to our branch network across Victoria and Tasmania. You will be the first point of call for the training department, be responsible for the administration of our apprentices, RTO compliance and database management. 


Key responsibilities of this role include:

  • Managing incoming calls and enquiries about the William Adams Institute
  • Uploading and maintenance of training records and documentation including data input into VETtrak
  • Registering and efficiently managing student data and files
  • Coordination of training courses and sending correspondence to attendees
  • Coordination of meetings, including the preparation of agendas, reports, venues, catering and minute taking as well as other documentation associated with meetings
  • Booking accommodation and organising travel requirements
  • Undertake projects as required


We are looking for someone who:

  • Understands the importance of exceptional customer service and drives excellence in their role
  • Is able to positively engage with people at all levels
  • Is a self-starter who is able to proactively priorities their work and be extremely organised   
  • Is proficient in Microsoft Office software
  • Has experience with an RTO and/or has a training background would be an advantage
  • Has previous experience working with Learning Management Systems including  VETtrak and student management systems would be beneficial



You will be surrounded by like-minded professionals that are passionate about William Adams values:


Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance



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