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Service Manager
Clayton VIC

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark.  Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. 

 

Due to internal progression, we are on the search for a new Service Manager to lead our Clayton Service Department.

 

ABOUT THE ROLE

 

Reporting to the Branch Manager, you will be an experienced Service Manager who has the ability to work with a number of internal and external stakeholders in our business to ensure that key performance objectives are upheld and maintained.

 

Key responsibilities of this role are to:

  • Deliver exceptional Customer Service to our valued customers
  • General department management and day-to-day operations
  • Manage commercial performance, market growth, and profitability.
  • Development and care of one of our most important assets – our people.
  • Maintain the established Contamination Control culture.
  • Maintain and drive safety awareness in line with company objectives

ABOUT  YOU

 

To be considered for this role we are looking for the following:

  • Relevant trade qualification (Diesel Mechanic or similar)
  • Considerable experience and time within a similar role and industry.
  • Excellent customer service, communication and interpersonal skills 
  • Proven ability to lead a team including apprentices to supervisors.
  • Mechanical understanding/ comprehension of CAT products and services (highly regarded)
  • Ability to anticipate and identify problems, and develop a plan to implement solutions.
  • Excellent time management skills and the ability to handle a number of simultaneous tasks.
  • Intermediate/ Advanced skills in Microsoft office and knowledge or understanding of CAT software programs would be advantageous.

This is a fantastic opportunity to join a well-known and highly regarded business. 

 

We will offer you an attractive salary package, including vehicle, laptop and mobile phone, as well as ongoing training and development opportunities. 

 

You will be surrounded by like-minded professionals that are passionate about William Adams values:

 

Integrity  -  The Power of Honesty
Excellence  -  The Power of Quality
Teamwork  -  The Power of Working Together
Commitment  -  The Power of Responsibility
Sustainability  -  The Power of Endurance 

 

Join the William Adams family and make your mark in the earthmoving industry!

 

APPLY TODAY!

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