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Service Supervisor

A very exciting position has become available at our Laverton Branch as a Service Supervisor.  This is an integral opportunity which will assist our Service Manager to effectively implement multiple key objectives of exceptional service value being delivered to our customers.




The overall scope of this Supervisor will be the successful leadership of our hard-working workshop and support staff. A key objective will be to ensure all KPI’s are achieved and more importantly our customers have a positive experience each time they do business with us.


Key responsibilities of this role include:

  • Leading, coaching and developing of all key personnel
  • Striving to continuously achieve service labour targets with repair and maintenance work
  • Ensuring exceptional delivery of customer service to all customers
  • Maintenance of a safe work environment with a focus on continuous improvement
  • Building on service operations within the workshop
  • Leading by example and being an advocate for our core values of Integrity, Commitment, Team work, Excellence and Sustainability.



You will be a true leader with a genuine interest in motivating and inspiring a team of professionals.  We are on the look out for candidates with trade experience with strong earth-moving industry experience.


To be considered for this role you will have the following skills and attributes:

  • Strong leadership and people management skills
  • Qualified Diesel Mechanic with extensive post trade experience
  • A proven track record to engage, motivate and manage a successful team
  • Must be a good listener with ability to think on your feet
  • Operational experience within the earth-moving industry
  • Intermediate to advanced computer skills including MS Office
  • Knowledge of Caterpillar machinery would be advantageous

This is a true leadership role and will suite someone that has similar experience, is extremely ambitious and ready to take the next step in their career.


We will offer you an attractive salary package, including laptop and mobile phone, as well as ongoing training and development opportunities. There is also the option to work overtime when required.


APPLY TODAY!  2020 is a brand new year, what are you waiting for!

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